The digitized process of ensuring that products meet quality standards and are fit for purpose. It involves digitally measuring and monitoring performance against set quality standards and taking corrective actions when necessary.
Clinics that adopt a proper robust digital quality assurance (DQA) approach often see improvements in customer satisfaction and loyalty, as well as reductions in complaints, future lawsuits, and optimal recommended treatment plans.
DQA can also help to improve operational efficiency and reduce costs by identifying and resolving quality issues before they cause delays or errors when making recommended treatment plans.